Last Updated: January 1, 2026

Pokerk Privacy Policy – Your Data Is Safe With Us

The core purpose of this Privacy Policy is to clearly explain how your personal information is collected, used, and protected on the pokerk platform.

Your Rights Are Protected: pokerk never sells your personal data to third parties. Our Privacy Policy is built in accordance with international data protection standards.

How We Respect Your Privacy

The core principles we follow to protect your data on the pokerk platform.

Encrypted Protection

All your personal data is protected with SSL/TLS encryption. Maximum security is maintained at every stage of data transfer.

No Data Selling

Pokerk will never sell or rent your personal information to third parties under any circumstances. Your data is used solely to provide our services.

Your Control

You have the full right to view, correct, or delete your personal data. You can submit such a request through our support team at any time.

Limited Access

Your data is accessible only to authorized personnel and strictly on a need-to-know basis. Unauthorized access is strictly prohibited.

Transparent Notifications

If significant changes are made to this Privacy Policy, we will notify you in advance by email or platform notification.

International Standards

Pokerk complies with international data protection regulations and follows industry best practices to safeguard your privacy.

1. Introduction

Welcome to pokerk. This Privacy Policy ("Policy") outlines our commitment to the use, storage, and protection of your personal information collected through the pokerk platform. This Policy applies to the pokerk.ws website, mobile application, and all related services.

Pokerk believes your privacy is a fundamental right. We only collect the information we genuinely need to provide our services, and we keep it secure at all times. Read this policy to understand exactly what data we hold, why we hold it, and what rights you have.

By using the pokerk platform, you agree to this Privacy Policy. If you have any questions, our support team is always here to help.

Summary: We collect your data solely to provide our services. We never sell it. You can view or delete your information at any time upon request.


2. Information We Collect

Pokerk only collects information that is essential to delivering the platform's services smoothly. The various sources and types of data we collect are detailed below.

2.1 Information Collected at Registration

  • Full Name & Date of Birth
  • Email Address & Mobile Number
  • Permanent Address & Country
  • Username & Password (Encrypted)
  • Preferred Language & Currency

2.2 Information Collected During KYC Verification

  • National ID (NID) or passport details and photo
  • Selfie photo (with ID document)
  • Proof of address documents (utility bill or bank statement)
  • Proof of payment method ownership

2.3 Automatically Collected Information

  • IP Address & Device Type
  • Browser Type & Operating System
  • Time spent on the platform and pages visited
  • Betting History & Transaction Records
  • Login / Logout Time

Need-to-Know Policy: pokerk only collects information that is strictly necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.


3. How We Use Your Information

Pokerk uses collected information only for specific, legitimate purposes. These purposes are detailed below.

Purpose Data Collected Legal Basis
Account Creation & Management Name, Email, Password Contract Performance
Payment Processing Payment Details, Balance Contract Performance
Identity Verification (KYC) NID, Selfie, Address Legal Obligations
Fraud Prevention IP, Device & Behavior Legitimate Interest
Customer Support Contact Information & History Contract Performance
Platform Improvement Usage Data (Anonymised) Legitimate Interest
Legal Compliance All Relevant Information Legal Obligations

3.1 Marketing Communications

With your consent, pokerk may send you emails or SMS messages about promotional offers, bonuses, and new features. You can opt out at any time through your account settings or by clicking the "Unsubscribe" link in any email.


4. Sharing Data with Third Parties

Pokerk never sells your personal information or shares it for advertising purposes. However, certain information may be shared in the limited circumstances outlined below:

4.1 Service Provider Partners

Information is shared with payment gateway providers, KYC verification services, and cybersecurity providers only to the extent required to complete those services. These partners are bound by strict confidentiality agreements and may not use the data for any other purpose.

4.2 Legal Obligations

Information may be disclosed in response to court orders, directives from regulatory bodies, or lawful requests from law enforcement agencies. Where possible, you will be notified in advance.

4.3 Business Restructuring

In the event of a company merger or acquisition, user data may be transferred to the new operating entity. This Privacy Policy will remain in effect throughout.

Rest assured: Before sharing any data, pokerk ensures the receiving party upholds the same level of privacy protection.


5. Cookie & Tracking Policy

The pokerk.ws website and app use cookies and similar tracking technologies to enhance your browsing experience and keep the platform running smoothly.

5.1 Cookie Types

  • Essential Cookies: Required for login sessions, security, and core services. These cannot be disabled.
  • Functional Cookies: Used to remember your language, currency, and preferences. Disabling these may limit certain features.
  • Analytics Cookies: Used to understand site usage (fully anonymized). Only activated with your consent.
  • Marketing Cookies: To show you relevant ads. You can opt out at any time.

5.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of the pokerk platform. A cookie consent banner will appear on your first visit, where you can set your preferences.


6. Data Security Measures

Pokerk has implemented industry-leading technical and organisational measures to protect your personal information.

6.1 Technical Security

  • 256-bit SSL/TLS encryption on all data transfers
  • Sensitive data stored in our databases is protected with AES-256 encryption.
  • Two-Factor Authentication (2FA) Support
  • Regular security audits and penetration testing
  • Firewall & DDoS Protection
  • Suspicious Login Detection System

6.2 Organizational Security

  • Regular privacy and security training for all staff
  • Data access on a strict "need-to-know" basis only
  • Security Breach Detection & Response Plan
  • Dedicated Data Protection Officer

Your Responsibilities: Even the strongest security measures can be undermined by a weak password or shared login. Keep your password strong and confidential, and enable 2FA.


7. Your Privacy Rights

Every user on the pokerk platform is entitled to the rights listed below. Contact support to exercise any of these rights.

Right to Access

To view the information we hold about you, submit a request and we will provide it in full within 30 days.

Right to Rectification

To correct inaccurate or incomplete information, submit a request via Account Settings or contact Support.

Right to Erasure

Upon account closure, you may request deletion of all personal data, except where retention is required by law.

Right to Object to Processing

You have the right to object to marketing communications or specific types of data processing.

Data Portability

You may request an export of your data in a structured, machine-readable format.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be temporarily restricted.

Exercise Your Rights: To exercise any of your rights Help Centreor email us at support@pokerk.ws. We aim to respond within 30 days.


8. Data Retention Period

Pokerk does not retain your data longer than necessary. Retention periods are determined by service requirements and legal obligations.

Data Type Retention Period Reason
Account Information For the duration of the account + 5 years Legal Obligations
Transaction Records 7 Years Financial Regulations
KYC Documents 5 years after the relationship ends AML Law
Betting History 3 Years Dispute Resolution
Support Contact 2 Years Service Quality Improvement
Marketing Data Until Consent Is Withdrawn Consent-Based

Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified in any way.


9. Protection of Minors

Pokerk strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect personal data from minors.

Age is verified at registration, and additional proof may be requested in suspicious cases. Any account identified as belonging to a minor is immediately suspended and all collected data is deleted.

For Parents: If your child has accidentally created an account on pokerk, please contact us immediately at support@pokerk.ws. We will take prompt action.


10. Changes to This Privacy Policy

Pokerk may update this Privacy Policy from time to time. We will notify you based on the nature and significance of any changes.

10.1 Notification Method

  • Minor changes: Only the "Last Updated" date at the top of the page will be revised.
  • Moderate changes: A notification will be posted on the platform.
  • Major changes: You will be notified by email at least 30 days before they take effect.

10.2 Contact

If you have any questions or concerns about this Privacy Policy, please reach out to us:

  • Email: support@pokerk.ws
  • Live Chat: Help Centre to 24/7
  • FAQ: FAQ View

This Privacy Policy was last January 1, 2026 updated on. Previous versions are no longer in effect.

Your data is safe — get started with confidence

Your privacy is protected at pokerk. Sign up and enjoy the best betting experience in Bangladesh.

18+ | Responsible Gaming | Terms & Conditions | FAQ

বাংলা